How to use & FAQ

01How do I start?

Add your products with how many you have now. Then every time stock comes in or goes out, tap + or − on that product.

02I tapped the wrong thing!

Go to History and tap “Undo” on that entry. The stock goes back to what it was.

03My real count doesn't match the app.

Open the product, tap Adjust and type what you counted. The difference is logged for you.

04Forgot my password?

Owners: ask the admin who gave you the account. Staff: ask the shop owner, who can reset it in Settings → Staff. You then choose your own password on next sign-in.

05Sell several items in one bill?

Tap Sell in the middle of the menu, tap products into the cart, add a discount if you like, then pick cash (change is worked out), transfer, or PromptPay (a QR for the exact amount). Mistakes can be voided by the owner, and stock goes back.

06Can my staff use it too? Will I know who did what?

Yes. Go to Settings → Staff and make an account for each person. Staff can sell and receive stock but never see cost or profit. Everything is recorded in Settings → Activity log.

07How does queue booking work?

Turn on Queue in Settings → Apps, add your services (e.g. Basic wash, 30 min) and opening hours in Queue → Settings. Walk-ins get a W number, booked times get an A number. Tap Call next to serve whoever has waited longest.

08Can customers book by themselves?

Yes. Give your shop a link name in Settings, then turn on Online booking in Queue → Settings. Share the link or print the QR code. Customers pick a time without signing up and get a page that shows their place in line.

09Moving to another system?

Settings Download your data gives you CSV files that open in Excel or import elsewhere.

10Does it cost anything?

It's free during the beta. It exists to help small businesses that are just starting out.

Still stuck? Email us at support@yerjung.com

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